SAN DIEGO POS NIGHTMARE – - POS SYSTEM BREAKS
Owners of San Diego retail stores and restaurants depend upon their POS system to keep their businesses running efficiently. Even a few hours of downtime can ruin a day of sales and send stress levels “through the roof.” All the worse if a POS failure occurs during the Saturday evening dinner service or during Black Friday for a retail store. While everyone would love to have a computer system that never experiences a problem, everyone recognizes that this is not realistic. Therefore, when purchasing a POS it is important for the owner to consider who he will call when the system has problems.
Some San Diego businesses purchase a POS from a company in another state. For example, it is possible to purchase a POS at dell.com. These businesses then find that they may have to wait on-hold during their peak sales period for a technician in a foreign country to finally pick-up their call to address their problem. If the problem is related to the POS hardware, a new part must be shipped. It may take 3 or more days for it to arrive.
Other San Diego businesses select a local Point of Sale provider. One Point of Sale provider based in San Diego is Rapid POS. Rapid POS provides software, hardware, face-to-face training, and support for their San Diego clients. They have local technicians in San Diego. They instantly support their clients via secure internet-based connections to the client’s POS machines. If an on-site repair is required, a Rapid POS technician can normally be at the store within an hour. Rapid POS also keeps many of the POS hardware components in stock at their San Diego office. This allows them to replace broken hardware the same day the break occurs.
Restaurant and retail store owners can rest a bit easier knowing that the burden of supporting the technical components of their POS may be shifted to a local San Diego company. You may call Rapid POS directly at 619-298-4527 or visit them on the web at www.rapidpos.com.
